The Mental Health Toolkit

Understanding Trauma

Two half days
Ensure your approach to workplace wellbeing is trauma-informed with our new standalone course
Learn how to make people affected by trauma feel safer
Gain skills to support traumatised people with confidence
Reduce the risk of retraumatising those you support

From informed care to treatment: why our work should always be trauma-informed

Those who are affected by traumatic experiences are often at risk of experiencing memories, flashbacks, and dissociation.

When they seek help from professionals whose practice is not informed by an understanding of how trauma affects people, there is a danger that their symptoms become worse, and they avoid seeking further help.  

Who should be trauma-informed?

Health and social care workers, HR professionals, counsellors, and psychotherapists are increasingly aware of the importance of trauma-informed services, and would most benefit from the Understanding Trauma course.

However, trauma-informed practice begins before referral to support and treatment.

From a person’s first point of contact with you or your service, to the last point of contact, trauma-informed practice ensures that they receive the support they need, and that no unintentional harm is done.

This means that our Understanding Trauma course is also suitable for team members who answer calls, reply to emails, welcome people on reception, or even manage social media. We all need to ensure we support people to avoid retraumatising them when they are at their most vulnerable and reaching out for help.  

Focus on a woman paying attention to a speaker in a group situation. She is holding a pen and resting her chin on her hand, looking reflective.

Understanding Trauma will help you:

  • Understand how trauma can prevent a person from meeting their needs in healthy ways
  • Equip you with the knowledge and skills to support someone affected by trauma 
  • Normalise the symptoms of trauma for those who are affected
  • Support someone affected by trauma to access the treatment they need

The course covers:

  1. What is trauma?
  2. Trauma and Emotional Needs
  3. The principles of trauma-informed care
  4. The biology of trauma
  5. Security and post-traumatic stress
  6. Control, shutdown and dissociation
  7. Supporting access to treatment 

Outcomes for Understanding Trauma attendees:

Whether you are experienced at supporting people affected by trauma, or just starting your learning journey, Understanding Trauma will provide you with new and essential insights to practice in a safe and effective way.

Most importantly, you will gain the confidence to ensure that when people seek your support, they are not at risk of being retraumatised, especially if they disclose that they have been affected by trauma.

Book Understanding Trauma

Select as many places as you need for you and your team on one of our open online workshops.

If you have any queries about this course, please contact us to discuss.

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